At Pre-Paid Services we want to make your life simpler so we have added some great convenience features to make our cards even easier to use.

For more information about these services you can contact us by:

A. Phone: 1300 200 500
(8am – 9pm AEDT Monday – Friday, 1pm – 9pm AEDT, Saturday, Sunday & gazetted NSW public holidays.)

B. From Overseas: +61 2 9927 3444 OR;

C. Postal Address:

PPS Customer Service
Locked Bag 496
Milsons Point NSW 2061

Follow On.
Dial ## for follow on calls. No need to hang up when making additional calls. Available on Anytime, Lucky Dragon, Genie and Wicket Phone Cards.

PIN Saver
No need to dial your PIN from registered numbers. Available on Anytime, Lucky Dragon, Genie and Wicket Phone Cards.
Speed Dial
Program your frequently dialled numbers for one touch speed dialling. Available on Anytime, Lucky Dragon, Genie and Wicket Phone Cards.

Recharge Service
The Recharge Service is available 24 hours a day, 7 days a week once you register. Please call Customer Care on 1300 200 500 for more information.

 

Languages
8 languages are available: English, Cantonese, Mandarin, Vietnamese, Arabic, Japanese, Greek and Korean. Follow the prompts for your chosen language when you set up your account.