13 WHAT ARE YOU AND WE LIABLE FOR
13.1 Your liability to us
(a) You are liable to us for any breach of the agreement that causes foreseeable substantial loss to us.
(b) You are not liable to us for any consequential losses we suffer or for any costs, expenses, loss or charges that we incur which are not a direct result of something you have done.
13.2 Our liability to you
(a) We have responsibilities and obligations under the law, including under:
(i) the Telecommunications Legislation ,
(ii) the Trade Practices Act ,
(iii) applicable laws, regulations and codes.
Nothing in the agreement removes or limits any rights that you have under existing laws or regulations.
(b) We may be liable to you for:
(i) any damage to your property which has been caused by the fault, negligence or fraud by us or our personnel during installation, repair or maintenance,
(ii) interruptions in your use of the service as a result of a fault or negligence of us or our personnel , to the extent of a refund or rebate for the period of the interruption and compensation for any reasonable loss incurred, and
(iii) death or personal injury caused by us or our personnel .
(c) If you have contributed to any loss or damage you are claiming against us, our liability is reduced to the extent of your contribution.
(d) We are not liable to you for any consequential losses you suffer or for any costs, expenses, loss or charges that you incur which is not a direct result of something we have done.
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